Server errors and high latency today

akorcovelos · Post by **akorcovelos** » Tue May 05, 2020 3:12 pm

Been getting these errors pretty frequently today. Refreshing usually fixes it, but not ideal. The site seems to be very slow to respond as well.

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Ytmsn · Post by **Ytmsn** » Tue May 05, 2020 4:10 pm

It has been sloooow for me. Uploads, pictures , all of it.

Big Block Power · Post by **Big Block Power** » Tue May 05, 2020 7:19 pm

I thought it was my flip phone or just me. I'm a bit slow

jhnmdahl · Post by **jhnmdahl** » Tue May 05, 2020 7:25 pm

I'll look into it and see if I can't get things snappier. Thanks for pointing it out,

John

Ytmsn · Post by **Ytmsn** » Tue May 05, 2020 10:30 pm

Thanks John. I don't know what you did but it worked!

Big Block Power · Post by **Big Block Power** » Fri May 08, 2020 8:41 am

Ytmsn wrote: ↑Tue May 05, 2020 10:30 pm Thanks John. I don't know what you did but it worked!

Is pretty slow this morning. Sorry.

AsLan7 · Post by **AsLan7** » Fri May 08, 2020 9:11 am

Big Block Power wrote: ↑Fri May 08, 2020 8:41 am
Ytmsn wrote: ↑Tue May 05, 2020 10:30 pm Thanks John. I don't know what you did but it worked!
Is pretty slow this morning. Sorry.

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JMD is looking into it.
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akorcovelos · Post by **akorcovelos** » Fri May 08, 2020 10:28 am

Been fine for me today.

AsLan7 · Post by **AsLan7** » Fri May 08, 2020 11:32 am

akorcovelos wrote: ↑Fri May 08, 2020 10:28 am Been fine for me today.

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It's been slow with occasional upload errors displaying as well.

JMD mentioned the server processor load was pegged at 99% again. The hosting provider is looking into it.

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jhnmdahl · Post by **jhnmdahl** » Fri May 08, 2020 2:04 pm

Server is slow again today, and checking with the provider shows that our server (we share a big 20 processor server with a few other clients) is occasionally nearly pegged on processor load. The first level support guy can't see what's causing it, so is escalating it to a team that will investigate further.

We may see slowdowns for the next day or two as it gets fixed, but I'm optimistic that they'll be able to identify and resolve whatever the problem is. One of the reasons we picked a good hosting provider rather than the cheapest. I'll keep this thread updated on further developments,

John

AsLan7 · Post by **AsLan7** » Fri May 08, 2020 2:05 pm

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Thanks jmd!
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akorcovelos · Post by **akorcovelos** » Fri May 08, 2020 6:05 pm

Thanks for the update!

jhnmdahl · Post by **jhnmdahl** » Sat May 09, 2020 2:40 pm

I'm told it has been fixed, and processor load numbers appear more reasonable than they were earlier this week. Thanks again to all here who helped spot and track this issue to get it resolved,

John

akorcovelos · Post by **akorcovelos** » Sat May 09, 2020 5:42 pm

Thanks John!

Tony

Ytmsn · Post by **Ytmsn** » Sat May 16, 2020 11:06 pm

John pictures are loading either super slow, not at all, or maybe the first quarter, then it stops. Any ideas?

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