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Server errors and high latency today

Posted: Tue May 05, 2020 3:12 pm
by akorcovelos
Been getting these errors pretty frequently today. Refreshing usually fixes it, but not ideal. The site seems to be very slow to respond as well.
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Re: Server errors and high latency today

Posted: Tue May 05, 2020 4:10 pm
by Ytmsn
It has been sloooow for me. Uploads, pictures , all of it.

Re: Server errors and high latency today

Posted: Tue May 05, 2020 7:19 pm
by Big Block Power
I thought it was my flip phone or just me. I'm a bit slow

Re: Server errors and high latency today

Posted: Tue May 05, 2020 7:25 pm
by jhnmdahl
I'll look into it and see if I can't get things snappier. Thanks for pointing it out,

John

Re: Server errors and high latency today

Posted: Tue May 05, 2020 10:30 pm
by Ytmsn
Thanks John. I don't know what you did but it worked!

Re: Server errors and high latency today

Posted: Fri May 08, 2020 8:41 am
by Big Block Power
Ytmsn wrote: Tue May 05, 2020 10:30 pm Thanks John. I don't know what you did but it worked!
Is pretty slow this morning. Sorry.

Re: Server errors and high latency today

Posted: Fri May 08, 2020 9:11 am
by AsLan7
Big Block Power wrote: Fri May 08, 2020 8:41 am
Ytmsn wrote: Tue May 05, 2020 10:30 pm Thanks John. I don't know what you did but it worked!
Is pretty slow this morning. Sorry.
.
JMD is looking into it.
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Re: Server errors and high latency today

Posted: Fri May 08, 2020 10:28 am
by akorcovelos
Been fine for me today.

Re: Server errors and high latency today

Posted: Fri May 08, 2020 11:32 am
by AsLan7
akorcovelos wrote: Fri May 08, 2020 10:28 am Been fine for me today.
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It's been slow with occasional upload errors displaying as well.

JMD mentioned the server processor load was pegged at 99% again. The hosting provider is looking into it.

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Re: Server errors and high latency today

Posted: Fri May 08, 2020 2:04 pm
by jhnmdahl
Server is slow again today, and checking with the provider shows that our server (we share a big 20 processor server with a few other clients) is occasionally nearly pegged on processor load. The first level support guy can't see what's causing it, so is escalating it to a team that will investigate further.

We may see slowdowns for the next day or two as it gets fixed, but I'm optimistic that they'll be able to identify and resolve whatever the problem is. One of the reasons we picked a good hosting provider rather than the cheapest. I'll keep this thread updated on further developments,

John

Re: Server errors and high latency today

Posted: Fri May 08, 2020 2:05 pm
by AsLan7
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Thanks jmd!
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Re: Server errors and high latency today

Posted: Fri May 08, 2020 6:05 pm
by akorcovelos
Thanks for the update!

Re: Server errors and high latency today

Posted: Sat May 09, 2020 2:40 pm
by jhnmdahl
I'm told it has been fixed, and processor load numbers appear more reasonable than they were earlier this week. Thanks again to all here who helped spot and track this issue to get it resolved,

John

Re: Server errors and high latency today

Posted: Sat May 09, 2020 5:42 pm
by akorcovelos
Thanks John!

Tony

Re: Server errors and high latency today

Posted: Sat May 16, 2020 11:06 pm
by Ytmsn
John pictures are loading either super slow, not at all, or maybe the first quarter, then it stops. Any ideas?